Privacy
1. Overview
A2B Group comprises A2B Electrical, A2B Plumbing, and A2B Earthworks (together, "A2B Group", "we", "us", or "our"). We are based at 55 Riverside Road, Orewa, New Zealand.
This Privacy Policy explains how we collect, use, store, and protect personal information gathered through our website a2bgroup.co.nz, in accordance with the New Zealand Privacy Act 2020.
2. Information We Collect
We collect personal information only when you actively provide it to us. This includes:
Contact form submissions: your name, email address, phone number, and message content
Quote requests: your name, contact details, property address, and details about the work required
We do not collect sensitive information and we do not collect personal information passively, except as noted in Section 5 (Cookies and Analytics) below.
3. How We Use Your Information
We use the personal information you provide to:
Respond to your enquiries and contact form messages
Prepare and send quotes for electrical, plumbing, or earthworks services
Communicate with you about your project or service request
Comply with legal obligations
We will not use your information for marketing purposes without your explicit consent.
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With staff or contractors at A2B Electrical, A2B Plumbing, or A2B Earthworks who need it to carry out your requested work
With service providers who assist us in operating our website or business (such as IT support), bound by confidentiality obligations
Where required or permitted by New Zealand law
5. Cookies and Analytics
Our website uses Google Analytics to help us understand how visitors use the site. Google Analytics collects anonymised data such as pages visited, time spent on site, and general location (country or region level). This data does not identify you personally.
Google Analytics uses cookies, which are small text files stored on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
You can also manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some websites.
6. Data Storage and Security
Your personal information is stored securely. We take reasonable steps to protect it from loss, unauthorised access, use, modification, or disclosure. Our website is hosted through Squarespace, which maintains its own security and data protection measures.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Ask us to correct any personal information that is inaccurate or out of date
Ask us to delete your personal information, where we are not required to retain it
To exercise any of these rights, please contact us using the details in Section 9.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Contact Us
If you have any questions about this Privacy Policy, or wish to access, correct, or delete your personal information, please contact us:
A2B Electrical
Email: admin@a2belectrical.co.nz
Phone: 022 542 0042
A2B Plumbing
Email: admin@a2bplumbing.co.nz
Phone: 021 172 2415
A2B Earthworks / Retaining
Email: admin@a2bearthworks.co.nz
Phone: 021 222 2716
Postal address: 55 Riverside Road, Orewa, New Zealand
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.